Customer relationship management has changed over the decades, but some things have remained the same: currency, correctness, consistency, and completeness.
What does your contract say about the ability to recover legal fees or staff time incurred to recover unpaid fees?
President of Environmental Partners Group, Inc. (Hot Firm #22 for 2017), a 55-person firm based in Quincy, Massachusetts. By Liisa
When you have an AEC or environmental firm – or any business, for that matter – there is always a
A visit with a successful principal from a fast growing MEP firm in London, Ontario. In this episode, Randy Wilburn
When marketing your firm, it’s great to be friendly and persuasive, but if you sell your brand for cheap, it’s
Employees can help attract, recruit, and retain great talent in a tight labor market, so look to them as an
Every so often I have a number of disconnected thoughts for our readers, none of which merits all of my