A/E

Former president of CobbFendley (Houston, TX), a 530-person firm that is committed to providing innovative engineering solutions with the goal of bettering communities.

Through solid communication, planning, and leadership support from both organizations, a smooth transition is under way.

A good incentive compensation program needs to be carefully matched with the specific goals of your firm.

“If you have lofty ambitions for the growth of your firm, but aren’t exactly sure of what you need to do to accomplish it, here is my best advice.”

Good client service is not complicated; it’s just not always easy to maintain. However the benefits we reap are well worth the effort.

Implement these tips to decrease tension and drastically increase the utility of your feedback.

By checking in either monthly or quarterly, you can ensure that those responsible take the time necessary to follow through on your marketing plan.

President and founder of C.A.P. Government, Inc. (Coral Gables, FL), a privately held, minority-owned consulting firm.

“There’s no magic in these six steps. But there will be ‘magic’ in your results if you can consistently apply them!”

Believing in your value is the first step to success in winning on value. The next step is to walk away when clients don’t fit your new standards.

Use careful thought and consideration when defining your firm’s value, moral, and ethical framework.

Don’t be afraid to charge what you’re worth. You want clients who value your relationship and appreciate your talent.