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What stays and what goes? - The rationalization process is all about determining what is working and what is not – especially with a sharp eye

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Conference call: Alan Dostert - President and CEO of EAPC Architects Engineers (Marketing Excellence #3 Website and #1 Holiday for 2017), a 140-person firm based

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How nice should you be? - Someone turns in their notice. They were either close to being fired or should have been. They let you down.

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Mixed-use urban living - Smaller housing within walking distance to essentials and amenities is appealing to both the young and the old. We’re listening

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Grade-based performance - Senior employees are outperformed by their subordinates all the time. Use metrics to reward the doers and identify the dead

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Yes, accountability - Some people think of it as a four-letter word, but when accountability is backstopped by reasonable policies, it can make

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